dj777 is always committed to protecting your privacy

Introduction and Scope

dj777 is a trusted online gaming platform in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy explains how dj777 collects your information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

This policy applies to dj777's website, mobile application, and any service on the platform. By using our platform, you are considered to have given your consent to the terms of this policy. You must be at least 21 years old — registration or use of the service by anyone under this age is strictly prohibited.

Please read this policy carefully. If you have any questions, contact our support team.

What information we collect

The following types of information are collected in order to operate the dj777 service safely and effectively:

Identity information

• Full name, username, and date of birth
• National ID or passport number (for age verification)
• Email address and mobile number
• Permanent or current address

Financial information

• bKash, Nagad, or Rocket account number (for transaction verification)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

Technical information

• IP address, device type, and operating system
• Browser information and access date and time
• Cookies and session data
• Time spent on the site and pages visited

Gaming information

• Play history, bet amounts, and results
• Bonus and promotion usage records
• VIP level and points information

Purpose of data use

dj777 uses your information only for specific and lawful purposes. The main uses are listed below:

• Account management: To create, verify, and maintain your account.
• Service delivery: To process deposits, withdrawals, gaming, and bonuses.
• Age verification: To confirm that you are at least 21 years old.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer support: To resolve your questions and issues; our support team is available 24/7 via live chat and email.
• Responsible gaming: To identify unusual gaming patterns and intervene where necessary.
• Service improvement: Using analytical data to improve our platform and user experience.
• Legal compliance: To comply with relevant laws, regulations, and directions from regulatory authorities.

We will not use your information for any purpose beyond those listed here. Selling your information to third parties is against our policy.

Cookies and tracking technology

The dj777 website uses cookies and similar technologies. Cookies are small text files stored on your device that help our site function more effectively.

Types of cookies

• Essential cookies: Required for the basic functions of the site — login and session management. Disabling these will prevent the site from working properly.
• Functional cookies: To remember your preferences such as language selection and display settings.
• Analytical cookies: Help us understand how users are using the site so we can improve the quality of our service.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the site.

Data sharing and third parties

dj777 does not sell your personal information to third parties. However, sharing limited information may be necessary in certain circumstances:

• Payment processors: Minimum necessary information may be shared with bKash, Nagad, Rocket, and associated banks (such as Dutch-Bangla Bank, BRAC Bank) for transaction verification.
• Technology partners: Technology service providers required for secure platform operations, who are bound by strict confidentiality agreements.
• Legal obligations: Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable law.
• Fraud prevention: To assist relevant authorities in investigating fraud or criminal activity.

All third parties with whom information is shared are required to maintain data protection standards equivalent to this policy.

Data security measures

dj777 has adopted industry-standard technical and administrative measures to ensure the security of your information:

• SSL/TLS encryption: All data transmitted on the site is protected by 256-bit SSL encryption.
• Data encryption: Sensitive stored information is protected with advanced encryption algorithms.
• Access control: Only authorized personnel may access user information for specific, necessary purposes.
• Security monitoring: The platform is kept under continuous security surveillance.
• Regular audits: Our security measures are reviewed and tested on a regular basis.

However, it is not possible to guarantee complete security when transmitting information over the internet. Keeping your account password confidential and not sharing it with others is also your own responsibility.

Data retention period

dj777 does not retain your information beyond the period necessary. The retention period depends on the type of information and legal requirements:

• Active account data: Retained for as long as your account remains active.
• Closed account data: May be retained after account closure for as long as necessary to meet legal obligations.
• Financial transaction records: Retained for a defined period in accordance with legal and regulatory requirements.
• Technical log data: Generally retained for a short period and then automatically deleted.

Once information is no longer needed, it is securely deleted or anonymized.

Your rights

You have the following rights regarding your personal information. Contact our support team to exercise these rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances (though this may not be possible where legal obligations exist).
• Right to restrict processing: The right to request that the use of your information be limited for specific purposes.
• Right to object: The right to raise objections to specific uses of your information.
• Right to portability: The right to receive your information in a structured and accessible format.

We will try to respond as quickly as possible after receiving a request. Complex requests may take some additional time.

Protection of minors

dj777 strictly does not provide services to anyone under the age of 21. The platform is for adults aged 21 and above only — "for those aged 21 and above only".

We do not knowingly collect information from any minor. If we become aware that a minor is using our service or that we hold their information, we will immediately close that account and delete the relevant information.

A note for parents — if you believe a minor is using your account, please notify our support team immediately.

Policy changes

dj777 reserves the right to change, revise, or update this Privacy Policy at any time. If there are any significant changes, we will try to notify you in the following ways:

• The updated date will be clearly noted on this page.
• For significant changes, a notification may be sent to your registered email.
• Continuing to use the site after changes have been made will be taken as your consent to the new policy.

The latest policy will always be available on this page. You are advised to visit this page regularly.

International data transfers

Some of dj777's technology service partners may store data on servers located outside Bangladesh. In such cases:

• Appropriate safeguards are maintained during international data transfers.
• Each partner involved is required to comply with data protection standards equivalent to this privacy policy.
• Data transfers are carried out only to the minimum extent necessary for service delivery.

Contact and complaint resolution

If you have any questions or concerns about this Privacy Policy, or wish to exercise any rights regarding your information, please contact us. dj777's support team is available 24 hours a day, 7 days a week:

• Live chat: Direct live chat support in Bengali and English is available on the website.
• Email: [email protected] — write and send your issue directly.

We take every complaint seriously and try to provide a resolution as quickly as possible. Your feedback helps us improve our service.